Principles of Personal Data Protection

Principles of Personal Data Protection 

These Principles of Personal Data Protection (hereafter the “Principles”) describe the manner of collecting, use and further handling of personal data.  

Personal Data Administrator:

TREXIMA, spol. s r.o., with registered office at třída Tomáše Bati 299, Louky, 763 02 Zlín

ID No.: 44004508

Tax ID No.: CZ44004508

registered in the Commercial Register maintained by the Regional Court in Brno, Section C, Entry 3330

Personal Data Administrator’s Contact Details: 

Mailing address: TREXIMA, spol. s r.o., třída Tomáše Bati 299, Louky, 763 02 Zlín

Telephone number: +420 577 601 245, +420 725 027 472

Email address:

We place great importance on the protection of your personal data. Please, read carefully these Principles which contain important information regarding the handling of your personal data and associated rights and obligations.


1.1. Which legal regulations do we follow when handling personal data?  

When handling personal data, we proceed in compliance with the Czech law and directly applicable European Union regulations, namely Act No. 110/2019 Coll., on Personal Data Protection, as amended (hereafter “APDP”) and Act No. 480/2004 Coll., on Certain Information Society Services and on the Amendment to Certain Acts, as amended.  

1.2. What is personal data?

Personal data is any information that relates to an identified or identifiable living individual.   Personal data include, in particular (but not exclusively):

  • identification data, such as name and surname, user account login name and password;  
  • contact details, such as residential address (or mailing address), telephone number, email address;  
  • other details, such as information obtained from cookies, IP address (network identifier), including the type of browser, device and operating system, time and number of visits to the website and other similar information.   


2.1. How do we collect your personal data?

You provide your personal data to us namely when you fill out the contact form or purchase order, or when you establish a user account.

When you visit and use the website, it may further retrieve and store some personal data in the form of cookies. More information about cookies is provided in Article 5 of these Principles.

2.2. On what basis and for what purposes we process your personal data?  

  • We may collect and process your personal data entered when ordering services without your express consent solely for the purposes of a contract performance, i.e. for the purposes of a service provision. We may further process such data with the purposes of compliance with our other legal obligations (namely the registration obligation, archiving of tax documents etc.). 
  • We may collect and process your personal data entered when creating a user account without your express consent solely for the purposes of providing access to, administration and maintenance of your user account.  
  • If you have given us consent via the website dialogue box, we may process your personal data entered when filling out the contact form or purchase order, or when establishing a user account, for the purposes of sending of commercial messages and direct marketing messages, or for other purposes, which you have expressly consented to.  
  • We process personal data collected through cookies based on your consent (which you may grant by a confirmation dialogue box on the website after you have received a cookie notification message and after you have had the opportunity to read these Principles). We may process personal data collected through cookies even after you continue using the website after you had received the notification of such personal data processing.  We use personal data collected through cookies for the purposes of provision of user support, improvement of our services, including user behaviour analysis, and marketing.

However, we may only use your personal data for any purpose different than that for which they were received subject to your consent.

2.3. How long will we use the data?  

Personal data entered when ordering services or as part of registration will be used by us only for a period necessary for the contract performance and compliance with legal obligations.  

If you have granted us your express consent with personal data processing, the data will be used for the duration of the purpose for which the consent was granted. 


3.1. Right to withdraw consent with personal data processing

If we process your personal data only on the basis of your consent (i.e. not on any other legal basis), you may withdraw this consent at any time.  

You may withdraw your consent with your personal data processing at any time in either of the following ways: 

  • via email sent to our contact email address;
  • by mail sent to our mailing address;  
  • in case of commercial messages – in the manner specified in each email containing the commercial message (by clicking on the unsubscribe link or in another way).  

The withdrawal of consent shall not affect the lawfulness of data processing based on consent before its withdrawal.  

3.2. Right of access to personal data

You have a right to obtain from us information as to whether we process your personal data. If we process your personal data, you have a right of access to such personal data and namely to the following information:

  • purpose of the processing;
  • categories of processed personal data;
  • recipients or categories of recipients to whom the data will be disclosed;  
  • period for which the personal data will be stored.

On your request, we will provide a copy of the processed data. We may charge you an administrative fee for any further copies, which fee shall not exceed the costs incurred in producing and delivery of such further copies.

3.3. Right to rectification

If your personal data are inaccurate or incomplete, you have a right to make a request for immediate rectification, i.e. correction of the inaccurate data and/or complementing the incomplete data.  

3.4. Right to object to personal data processing

You have the right to object at any time to processing of your personal data in case that we process the data for direct marketing purposes, including any automated processing of personal data. When you raise an objection, we will stop and will no longer be processing your personal data for such purposes.

3.5. Right to erasure (“right to be forgotten”) 

In the event that:

  • the personal data are no longer required for the purposes for which they were collected or processed;  
  • you withdrew your consent with processing;
  • you raised objections to personal data processing;  
  • the personal data were processed unlawfully;  

you have the right to request from us erasure of your personal data. If there is no legal basis for refusal of the request to erase the personal data, we have an obligation to comply with your request.

3.6. Right to restriction of processing

In the event that:

  • you are contesting the accuracy of your personal data; 
  • the processing is unlawful, but you oppose the erasure of the personal data and request the restriction of its processing instead;  
  • we no longer require your personal data for processing purposes, but you require them for the establishment, exercise or defence of legal claims;
  • you raise an objection against processing;

you have the right to request restriction of your personal data processing. When processing is restricted, we may only store your personal data; further processing shall only be possible subject to your consent, or when a legal basis exists.  

If personal data processing is restricted because you object to their processing, the restriction shall be in place for a period necessary to determine whether we have an obligation to comply with your request.

If personal data processing is restricted because you contest the data accuracy, the restriction shall be in place for a period necessary to verify the data accuracy.

3.7. Right to personal data portability

You have the right to portability of your personal data provided to us; the data will be provided to you in a structured, commonly used and machine-readable format, and you are entitled to transfer such data to another data controller.  

3.8. How can you exercise your rights?

You may exercise your rights related to personal data processing by contacting us through our contact details. All information and documents will be provided to you without undue delay.

When protecting your personal data, we shall do our utmost to meet your demands. Should you, however, be unsatisfied with the way of handling your demands, you have the right to lodge a complaint with competent authorities, namely the Office for Personal Data Protection (, which performs supervision of personal data protection.  This provision shall not affect your right to lodge a complaint directly with the Office for Personal Data Protection.  

If your place of residence, place of work or place of alleged data security breach is located outside of the Czech Republic in another Member State, you can lodge a complaint with the competent supervisory authority in this Member State. 


4.1. How do we administer and process your personal data?  

We are a data controller within the meaning of APDP and we have been registered in the register kept by the Office for Personal Data Protection under Reg. No. 00076026.

Personal data and other collected information are fully protected against misuse. Personal data will be processed in electronic form by automated means, or in paper form by non-automated means.

4.2. To whom do we transfer your personal data?

We may transfer your personal data also to third parties in a scope necessary for the performance of a contract or compliance with other obligations (e.g. to carriers or other third parties involved in the performance of the contract or compliance with our obligations). The personal data are not transferred to any other persons.

Your personal data will not be transferred to non-EU countries.


5.1. What are cookies?

Cookies are text files which a website stores on a computer or another electronic device each time a visitor visits the website. Cookies are necessary for the website operation and function.

Not all cookies collect personal data; some of them only allow proper website function. You can disable cookies by changing the settings in the Internet browser. 

We would like to inform you that you may not be able to use all functions of this website if you disable the cookies.

5.2. What cookies and for what purposes are used by the website? 

The website uses session (temporary) cookies, which are automatically deleted when you end the browser session. The website further uses persistent cookies, which remain in your device until you manually delete them. 

The website uses the following cookies:

  • first-party cookies – these cookies are allocated to our website’s domain; they include strictly necessary cookies and performance cookies, and can be temporary or persistent;
    • strictly necessary cookies – are essential to navigate around the website and operate basic website functions; they do not identify you personally and do not process personal data;  
    • performance cookies – are used for website traffic (number of site visitors, time spent on the website etc.) tracking; data collected by these cookies are anonymous;  
  • third-party cookies – these cookies are stored by a domain different than our website’s domain, even if you are currently vising our website; these cookies allow us to analyse our website and display ads that are more relevant and engaging for you; they include functional cookies, and targeting and advertising cookies;  
    • functional cookies – they allow us to personalise the content by remembering your login details, geolocation etc.; these cookies may collect and process personal data;  
    • targeting and advertising cookies – are designed to display targeted advertisements on the website and everywhere else; they may collect and process personal data. We may share the information about your use of our website with our partners from social media, advertising and analytics agencies.  

5.3. Google services used

The website uses the Google Analytics service as well as other services provided by Google, Inc (hereafter “Google“). These services work with information received from cookies.  

If you want to know how Google uses data obtained from us, and how to adjust or disable their processing, you can find more information by clicking on the following link: How Google uses data when you use our partners’ websites or applications.

These Principles are valid and effective from 1 January 2020.